How to Order from Pandabuy – Guide

Pandabuy is an online agent shopping service that allows you to order products from popular Chinese e-commerce platforms like Taobao, Weidian, and Yupoo. With its unique features and competitive pricing, Pandabuy has become a go-to choice for many shoppers. In this comprehensive guide, we will take you through the step-by-step process of ordering from Pandabuy, ensuring a smooth and hassle-free shopping experience.


1. Introduction on how to order from pandabuy

Pandabuy is an agent service that acts as a middleman between you and the sellers on popular Chinese e-commerce platforms. As an agent, Pandabuy allows you to browse and purchase products without the need for a Taobao or Weidian account. With its intuitive interface and unique features, Pandabuy offers a seamless shopping experience for customers worldwide.

2. Finding and Selecting Products

To begin your shopping journey on Pandabuy, you need to find and select the products you want to purchase. There are multiple ways to do this:

  • Use our website to search over thousands of products by name or category
  • Browse China’s online e-commerce platforms like Taobao, Tmall, 1668, Alibaba, or Weidian.
  • Use social media platforms like Reddit, Instagram, or TikTok to discover popular sellers and their products.
  • Copy the product link, name, or shop link and paste it into the search bar on Pandabuy.
  • Check our How to Find Pandabuy Links Guide.
  • Click “Search” and browse through the search results to find the desired product.
pandabuy search

3. Submitting Your Pandabuy Order

Once you have found the product you want to purchase, it’s time to submit your order. Pandabuy offers two methods for order submission:

Method 1: Direct Selection

  • Select the color, size, and quantity of the product.
  • Add any special remarks or instructions.
  • Click “Buy Now” or “Add to Cart” to proceed with your order.

Method 2: Fill & Buy

  • If the Pandabuy system fails to capture the link for certain products (e.g., Yupoo links), you can manually fill out the order form.
  • Name your order, provide a product picture, specify colors and sizes, and enter the price.
  • Click “Buy Now” or “Add to Cart” to proceed with your order.

4. Confirming Your Order

After submitting your order, you will need to confirm the details and select the destination country. The purchased items will be delivered to the Pandabuy warehouse, where you can view them in your Personal Center – Warehouse. At this stage, you can also request additional photos of the products if needed.

confirm pandabuy order

5. Making Payment

Pandabuy offers various payment methods to cater to different customer preferences. The available options include PayPal, Credit Cards, Alipay Plus, Stripe, UnionPay, Alipay, and Wise. Select your preferred payment method and proceed to pay for the items and the Chinese local shipping fee.

pandabuy payment methods

6. Pandabuy Purchase and Inspection

Once your order confirmation is complete and payment has been made, Pandabuy’s agents will purchase the items from the sellers on your behalf. The agents will then inspect the products for quality before storing them in the warehouse. You can view the quality control (QC) photos in your Personal Center – Warehouse to ensure the items meet your expectations.

7. Storing Your Items at the Warehouse

Pandabuy provides free storage in their warehouse for up to 90 days. This allows you to consolidate multiple items and ship them together to save on shipping fees. If you decide to return or exchange any items, Pandabuy’s agent team will assist you in negotiating with the seller.

8. Submitting Your Delivery Request

Once you are ready to have your items shipped to your desired address, you need to submit a delivery request. In your Personal Center – Warehouse, select the items you want to ship and click “Submit.” You will need to provide the overseas address, choose package details, select a shipping method, and start the declaration process. Don’t forget to pay the international shipping fee at this stage.

9. Paying for International Shipping

The international shipping fee is calculated based on factors like the estimated weight of the products, the selected shipment method, and the destination country. Pandabuy provides guidance on estimating the shipping fee, and you can choose your preferred payment method for the international shipping fee.

10. Package Delivery and Tracking

Once you have paid the international shipping fee, Pandabuy will carefully pack your items and send out your package. You will receive a tracking number, which you can use to track your package’s shipping progress on the “Parcel” page of your Pandabuy account. If you have any questions or concerns during the delivery process, you can contact Pandabuy’s shopping agents through the order enquiry feature.

11. After-Sales Service and Support

Pandabuy prides itself on providing reliable and caring after-sales service to ensure customer satisfaction. If you encounter any issues with your order or need assistance, you can reach out to Pandabuy’s shopping agents through the “Contact” feature in your account. They will respond to your inquiries within 24 hours.

12. Tips and Best Practices

To make the most of your shopping experience on Pandabuy, here are some tips and best practices to keep in mind:

  • Use PayPal as your payment method for added security.
  • Choose the cheapest shipping option to save on shipping fees.
  • Consider adding a little extra money to your order to account for any additional charges.
  • Familiarize yourself with FashionReps terminology and sizing charts for a better understanding of product descriptions.
  • Opt for package consolidation to save on shipping fees.
  • Stay informed about customs regulations and import fees in your country to avoid any surprises.

This how to order from Pandabuy guide shows a straightforward process that allows you to purchase products from popular Chinese e-commerce platforms with ease. By following the step-by-step guide outlined in this article, you can confidently navigate the ordering process and enjoy a seamless shopping experience. Happy shopping with Pandabuy!

20% Off Shipping New Pandabuy Users

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